Custom Print FAQ & Turnaround
Custom Print FAQ
Can I upload my own artwork or photo?
Yes. You can send your own artwork, logo, photograph or wording. For the best print, use the highest-resolution version you have.
Do you check my artwork before printing?
Yes. Custom orders are personally checked before printing. If there is an obvious quality or sizing issue, I will contact you before production.
What file types are best?
High-resolution PNG files are ideal for many print jobs, especially artwork with transparent backgrounds. High-quality JPG and PDF files can also work depending on the product.
Can you design the artwork for me?
Yes. Separate design services are available for logos, Mylar bag artwork and larger illustrated designs. Design services include up to 3 free revisions unless stated otherwise.
Will the printed colour match my screen exactly?
Not always. Screens display colour with light, while printers use inks, so small colour differences can happen. Specialist materials such as transparent, gold and silver can also affect how colours appear.
How long does custom printing take?
Turnaround depends on the product, quantity, current workload and whether artwork needs adjusting. Please contact me before ordering if you have a fixed event or delivery deadline.
Do you offer rush orders?
Rush work may be available depending on workload and the product required. Contact me before ordering to check.
Do you accept small orders?
Yes. One-off personalised gifts and smaller quantities are welcome, as well as larger business and event orders.
Can businesses order in bulk?
Yes. Visit the Trade & Business Printing page for repeat orders, larger quantities and branded merchandise enquiries.